7 Wine Privacy Policy — How We Keep Your Information Secure

Welcome to 7 Wine. We are one of Bangladesh's trusted online gaming platforms, and your privacy is a responsibility we take seriously. This Privacy Policy explains what information 7 Wine collects, how it is used, and what rights you have over your data.

By using the 7 Wine website or app, you are deemed to have accepted this Privacy Policy. If you do not agree, please refrain from using our services.

7 Wine may collect the following types of information:

7 Wine collects only the information genuinely required to deliver our services. We do not collect anything beyond what is necessary.

7 Wine collects information in the following ways:

• Directly from you: You provide information directly when registering, completing KYC verification, making a deposit, or contacting support.
• Automatically: When you use the platform, certain technical information is collected automatically via cookies and tracking technologies.
• From third parties: Information may occasionally be obtained from our partner service providers for identity verification or fraud prevention purposes.

7 Wine uses your information for the following purposes:

• Opening and managing your account.
• Processing deposits, withdrawals, and other financial transactions.
• Ensuring KYC verification and fraud prevention.
• Keeping you informed about relevant bonuses, promotions, and offers — only with your consent.
• Providing customer service and resolving issues.
• Maintaining platform security and preventing unauthorized access.
• Fulfilling legal obligations.
• Improving the quality of 7 Wine's services.

7 Wine never sells your data. However, it may be shared in the following limited circumstances:

• Service Provider Partners: With trusted partners for payment processing, identity verification, and technical support — under strict confidentiality agreements.
• Legal Authorities: When required by court order, government regulatory authority, or other legal obligation.
• Fraud prevention: To the relevant authorities for the prevention of money laundering or other illegal activities.

7 Wine uses cookies and similar technologies to enhance your platform experience. Types of cookies:

• Essential cookies: To maintain login sessions and ensure security. These cannot be disabled.
• Functional cookies: To remember your preferences and settings.
• Analytical cookies: To understand how the platform is used. These cookies are not personally identifiable.

You can manage or block cookies through your browser settings. However, disabling certain cookies may limit some features on 7 Wine.

7 Wine uses industry-leading security technologies to keep your data safe:

• For all data transmissions 256-bit SSL/TLS Encryption Is used.
• Passwords and sensitive data are stored in hashed form — no one can view them directly.
• Regular Penetration Testing and security audits are conducted.
• Access control: only authorized personnel can access specific data.
• Real-time monitoring is active for suspicious activity.

7 Wine does not retain your data longer than necessary:

• Account information: For as long as your account is active, and up to 5 years after closure in accordance with regulatory requirements.
• Financial transaction records: Generally 5–7 years in accordance with legal obligations.
• Gaming activity logs: Up to 3 years for security and dispute resolution purposes.
• Cookies and session information: After the session ends or within the defined retention period.

After the specified period, data is securely deleted or anonymized.

As a 7 Wine member, you have the following rights:

7 Wine is strictly committed to protecting minors. Our platform is for users aged 18 and above only. We do not knowingly collect information from anyone under 18. If we become aware that we hold data belonging to a minor, we will delete it immediately.

7 Wine may update this Privacy Policy from time to time. For any significant changes:

• The "Last Updated" date at the top of the page will be revised accordingly.
• Members will be notified via email or platform notification.
• Sufficient notice will be given before any changes take effect.

Continued use of 7 Wine after any changes will be considered your acceptance of the updated policy.

For any privacy-related questions, complaints, or requests, please contact the 7 Wine support team:

We are always committed to your privacy. If you have any concerns at 7 Wine, reach out to us — we are dedicated to resolving them.